Help: Ensign Support

Ensign Software Inc. has been creating superior charting software since 1981.  We do our best to provide a quality product and great service.  Software Support and on-line help can be obtained from the following sources.

1. Software Support:  Support hours are 6:00 AM to 3:00 PM (Mountain Time Zone), Monday through Friday (except holidays).

	Ensign Software Support:    801-328-1382   Ensign Billing:     208-552-2230   (billing questions only)                                 ensign.billing  (Skype)	To Order Ensign Windows and start a subscription click here:
	Ensign Software Support FAX:    801-521-2304	Current subscribers can submit changes to their Credit Card billing information here:
		Ensign Software Inc.       113 Stillwater Drive       Idaho Falls, ID 83404

Call or e-mail software (technical support) questions to Ensign Software Support.

Questions regarding Billing, trial or expired status, Ensign ID changes, subscription start/stop, should be directed to Ensign Billing.

Questions regarding ESPL programming should be sent to the ESPL e-mail address.

Questions regarding Data feed issues (particularly for Open Tick, Transact, and FXCM) should be directed to the 'Data Feed problems' e-mail address above.

2. Support Chat Room:  The support chat room in Ensign Windows can be used to obtain on-line help.  The support chat room is staffed with an Ensign technician and allows you to receive help without making a long distance phone call.  Ensign users can also speak to our support staff using Ventri1o (voice communication) if you have a microphone and speakers on your computer.  

3. Ensign Web Site:  The Ensign web site is full of great help articles, training videos, and documentation.  The  Help  page has links to documentation and tutorials.   A searchable database of Questions & Answers can be accessed from within Ensign Windows by clicking the  Help  menu and then selecting Q&A  Knowledgebase.  The  Videos  page has several Training Videos that demonstrate how to install, configure, and use Ensign Windows.  

4. NewsLetter:  Trading Tips newsletters can be read on the Ensign web site.  The newsletters provide great information on a variety of program features and topics, and teach principles of technical analysis.

Software Support Products

Ensign Windows and eSignal Advertisement